Visit page
AI Agent Frank
Auto-pilot

Captiwate is a sales engagement platform designed to convert website visitors into qualified leads through instant live video calls and chats. By enabling real-time interactions, it allows sales development representatives (SDRs) to engage high-intent prospects at the peak of their interest, thereby increasing demo bookings and enhancing conversion rates.

Key Features

  • Real-Time Visitor Identification: Identifies and prioritizes website visitors based on company demographics and UTM source data, allowing SDRs to focus on high-value prospects.
  • Behavioral Analytics: Provides insights into visitor engagement on key pages, helping to assess intent and tailor outreach strategies accordingly.
  • Instant Engagement Tools: Offers live chat and video call functionalities, enabling SDRs to connect with qualified visitors instantly, adding a personal touch to interactions.
  • Enhanced SDR Productivity: Features customizable dashboards, pre-filled message templates, and multi-chat capabilities to streamline workflows and improve efficiency.
  • Data Enrichment and CRM Integration: Enriches visitor data with geolocation and company information, and allows seamless synchronization with existing CRM systems for a comprehensive sales approach.

Pricing

  • Free Plan:
  • Price: $0 per month
    • Features:
      • 100 visitors revealed per month
      • 1 user seat
      • 10 live video calls per month
      • Company detection
      • Visitor segmentation
      • Email support
  • Startup Plan:
  • Price: $499 per month (billed annually)
    • Features:
      • 10,000 visitors revealed per month
      • 3 user seats (additional seats at $25/month each)
      • Unlimited live video calls
      • AI chatbot for out-of-hours engagement
      • Alerts for Slack and Microsoft Teams
      • Smart automation and lead engagement
      • Live chat and call support
  • Growth Plan:
  • Price: $999 per month (billed annually)
    • Features:
      • 50,000 visitors revealed per month
      • 10 user seats (additional seats at $25/month each)
      • HubSpot integration
      • Option for RB2B integration
      • Inbound sales conversion workshops and ongoing monitoring
      • Customized support through preferred channels (Slack, Discord, WhatsApp, etc.)

Pros

  • Immediate Engagement: Facilitates instant communication with high-intent visitors, increasing the likelihood of conversion.
  • User-Friendly Interface: Intuitive dashboards and tools enhance SDR efficiency and effectiveness.
  • Comprehensive Visitor Insights: Provides valuable data on visitor behavior and demographics, aiding in targeted outreach.

Cons

  • Pricing Considerations: The cost may be prohibitive for smaller businesses or startups with limited budgets.
  • Learning Curve: Some users may require time to fully utilize all features and integrations effectively.

Watch the Product Tour: