I used to manage a sales team of about 50 people. Lots of calls, lots of emails, lots of LinkedIn. And the only way to grow pipeline back then was to hire more people. More heads, more output, more revenue. That was the playbook. Then I thought, there has to be a better way. More output with less headcount. That's why I built Salesforge. Three years in, we do about 500 meetings a month. Around 100 of those come purely from outbound using our own tools across email and LinkedIn. We did not start at 500. Month one was maybe 10 meetings. But the system compounds if you build it right.
Everything I know about outreach comes down to five pillars. I'm going to walk you through each one the way I explain it to businesses that come to me wondering why nothing is working.
Depends on what you sell.
If your product solves a specific pain and you can find people with that pain on LinkedIn or emails of them , then yes. Go do it. People still make serious money from outbound. Not just pipeline on a dashboard. Actual closed revenue.
I can pick exactly who I want to reach. HR directors at companies with 50 to 200 employees in the UK? Done. I find them, write something relevant, send it across email and LinkedIn. With paid ads, I'm just hoping the right person clicks. That's a very different game.
But here is when it falls apart. I spoke to a founder recently who built deepfake protection software. Cool product. But 99% of people have never experienced a deepfake. They don't even know they have the problem. So reaching out cold to random decision-makers was just burning cash. It's like selling antivirus to Mac users. I have not thought about antivirus on my Mac in over 10 years.
Simple rule: can I identify a group of people who probably have this pain right now? If yes, outbound works. If no, start with inbound and content first.
Think of these like legs on a table. Kick one out and the whole thing tips over. Every time a business comes to me with broken outreach, the problem is always in one of these five areas. Always.
Let me go through each one.
Nine times out of ten, infrastructure.
First question: are you sending from your main business domain? If yes, stop. Right now. That is a death sentence. You will get spam reports no matter how good your messages are. That's just what people do with unsolicited messages.
I don't send outreach from salesforge.ai. I use secondary domains. Some call them burner domains, parallel domains, whatever. Set up variants like teamsalesforge.com or getsalesforge.com and send from those instead.
Quick note: this is for outbound only. Inbound uses subdomains like notifications.company.com. Different rules entirely. Don't mix them up.
What domains should I buy?
Geo-specific domains are cheaper and actually perform better in local markets.
Two to three mailboxes per domain. Each one sends 20 to 30 messages a day. Total per domain stays around 100. I personally run about 400 email accounts, but that is because our total addressable market is millions of businesses. A normal company needs 10 to 30 accounts.
Did I set up SPF, DKIM, and DMARC?
I still meet businesses that skip this. Think of it as passport control for your emails. Without it, inbox providers don't trust you. Go to mxtoolbox.com, enter your domain, check if everything is green. If DMARC is red, fix it. Ten minutes max.
Am I warming up my domains?
New domains have zero reputation. Gmail, Microsoft, they have never seen them before. If you blast outreach from a fresh domain, you land in spam instantly.
The fix: get placed in a warm-up pool with other senders and exchange emails back and forth for at least two weeks. Enterprise targets? Make it a full month. And never turn off warm-up. Ever. I even warm up my primary domain because sometimes legit emails end up in spam for no obvious reason.
One thing though. Not all warm-up pools are clean. Some include what the industry calls sensitive senders. Crypto, gambling, flagged niches. Warming up alongside those domains hurts you. Warmforge keeps the pool clean and monitors heat scores in real time. I aim for 85+ before I send a single outreach message from any mailbox.
Am I testing inbox placement?
Once a month, send test emails to a batch of seed accounts across Gmail, Microsoft, and other providers. If you are landing in spam, you want to know before you waste a full month of outreach on messages nobody sees.
Here is a prediction I'm fairly confident about: every outreach message will eventually be AI-generated or programmatic. Templates are dying. And there is a technical reason for it.
Gmail uses Gemini to connect spam reports with your email copy. So when a bunch of people report the same template as spam, Gemini learns that pattern. Then it starts routing that copy to spam even if your domain and IP are perfectly clean. I have seen senders stuck in spam for weeks, change the copy, and instantly land back in primary. The words themselves were the problem.
So templates are not just lazy. They are dangerous for your infrastructure.
Now, email and LinkedIn need different approaches. This is where people mess up badly. They write a LinkedIn message that looks like an email. Long paragraphs, a signature, "Dear Lisa." That is not how LinkedIn works. LinkedIn is more like WhatsApp. Short. Casual. Always lead with a question.
How should email copy differ from LinkedIn copy?
On LinkedIn I would literally just say: "Hey Lisa, are you doing any form of outreach right now?" That is the whole message. If she says no, maybe I ask for a referral. If she says yes, we are talking. LinkedIn reply rates sit around 10 to 30% compared to 1 to 5% on email, mostly because there is a face attached.
A friend from Australia put it perfectly: "No pain, no gain, no demo train." If the person does not have the pain I solve, there is nothing to sell. So I lead with the pain, not my product.
The PS line is massively underused. Most automation tools don't generate them, which is exactly why including one signals a human wrote the email. Even at Salesforge, we don't automate PS lines. The human has to put it there.
Do not send bumps. "Hey, just checking in" is the laziest follow-up. Give a new reason to respond. A different angle, a case study, a meme. Cap it at three messages total. First outreach, two follow-ups. Anything beyond that is noise.
Use spintax or AI to vary every message. Even better, use fully programmatic copy where AI writes a unique message per recipient. Salesforge does this at scale and the output looks nothing like mass outreach.
If you are sending to non-English markets, localize. Writing in the recipient's native language can double reply rates. I write outreach in 20+ languages natively through Salesforge. Not translations. Natively composed messages.
Probably not. And this is the pillar where the damage goes beyond low reply rates. Wrong people means spam reports, bounces, blacklists. Every bad send makes the next good send harder.
Start with your best existing customers. Not the biggest logos. The ones who pay the most, stay the longest, and expand over time. That is tier-one ICP.
Do not just pull a random list from a database and start blasting. That is the lowest-performing thing you can do. Only 3 to 5% of your market is in-market at any given time. You need signals.
What signals should I look for?
Leadsforge lets me search across 500M+ contacts using these signals, run waterfall enrichment so the data is actually accurate, and extract competitor followers. These lists consistently crush anything from a generic database.
Validate every email before it enters a sequence. Bounce rates above 2% are a red flag. Best senders stay below 1%. And reach out to two to three people per company, not just one. Multi-threading improves conversion every single time.
Does It Matter How I Structure My Sequences?
A lot. This is where great infrastructure, copy, and data still underperform because the orchestration is sloppy.
Multi-channel is not optional. Email alone gets 1 to 5% reply rate. Blending email, LinkedIn, and calling can push that up to 6x.
Pay attention to which ESP you send from. Right now, Google Workspace accounts outperform Microsoft for outbound. Primeforge gives you real Google Workspace and Microsoft 365 mailboxes built specifically for cold outreach. Ready in 30 minutes, no EDU tricks.
I run all my multi-channel sequences through Salesforge. Email and LinkedIn from one platform. Replies flow into Primebox so I'm not checking hundreds of inboxes.
Almost certainly.
When someone gets outreach from me, the first thing they do is look me up on LinkedIn. If my profile looks dead, last post six months ago, default blue banner, they are not responding. On LinkedIn especially, the profile IS the experience. Your face, your headline, your activity are attached to every message.
Everything above the fold is 80% of the impression. The rest barely matters.
Post Monday through Friday at minimum. Not for likes. So that when I reach out to someone, they have already seen my face a few times. That turns cold outreach into warm outreach. Some call it inbound-led outbound. I call it just being smart about it.
And comment on your prospects' posts before you reach out. Real comments, not AI fluff everyone can spot. Spend a week or two engaging. I even comment on competitor posts. People love a bit of drama on LinkedIn. They sit back with their popcorn for it.
The sequence: engage with their content for a week or two, send connection request, then start a conversation. By that point it does not feel cold at all.
This is where most people throw away everything they just built. Replies come in and there is no system to track them, follow up, or route them.
Month one, maybe 10 meetings. Six months in, with better copy, cleaner data, and a system that captures every reply, I'm at 100+ from outbound alone. But that compound effect only kicks in if the full system is there from day one.
20 to 30. Total per domain including warm-up should not exceed 100.
Two weeks minimum. A month for enterprise targets. Never turn warm-up off.
On email, about 1% positive reply rate is solid. On LinkedIn, 10 to 30% total reply rate because there is less automation fatigue and your profile builds trust.
Plain text. Always. HTML hurts outbound deliverability.
Connection requests and DMs, yes, within limits. Salesforge has guardrails for this. Automated commenting is not allowed by LinkedIn.
Mailforge for shared, cost-effective scaling. Infraforge for dedicated, full control over reputation. Depends on your volume and budget.
Once per quarter. Only 3 to 5% of your market is in-market at any time.
No. Outbound AI calling without consent is illegal. Inbound with consent is fine.
Outbound uses separate top-level domains (trycompany.com). Inbound uses subdomains (notifications.company.com). Different rules, don't mix them.
I built Salesforge because stitching five tools together to run outbound was ridiculous. If you want to see how the Forge stack connects everything from infrastructure to multi-channel sequences, start a free trial. No credit card needed.


