Sales AI

SalesAi is an agent-as-a-service platform built around AI voice and SMS agents that answer inbound calls, qualify callers, and book appointments. The company frames speed to lead as the core problem it solves: whoever engages a prospect first usually wins the business, so its agents pick up instantly at any hour rather than sending callers to voicemail. Agents are trained on a customer's scripts, offerings, and team, connected to the CRM, then monitored and tuned by SalesAi rather than left to the buyer to configure, with humans kept in the loop for anything complex. Beyond inbound coverage, the same agent chases stalled and aging leads, fields routine support questions, and escalates only when needed, logging every call, outcome, and transcript back into the customer's systems. The product targets home services, staffing and recruiting, wellness and medspa, legal, and financial services teams, and the company reports more than two million calls handled and a 98 percent client satisfaction rate.

Features

     
• AI Voice Agents: Human-like agents hold real-time two-way conversations rather than following rigid scripts, with selectable voices, personas, speaking speed, and opening lines.
     
• Live Qualification and Booking: Callers are qualified against the customer's playbook, then booked into a calendar or routed into the CRM or dispatch system.
     
• Outbound Follow-Up: Agents pursue stalled and aging leads automatically until the contact re-engages or converts.
     
• Tier 1 Support Handling: Routine questions, status checks, appointment confirmations, and reminders are handled by the agent, with escalation to a human when it matters.
     
• Conditional Call Routing: Calls are routed according to rules the customer defines rather than following a single fixed path.
     
• CRM and Webhook Integrations: Native connections to major CRMs, field service platforms, and communication tools, plus a universal webhook for everything else, all configured by the SalesAi team.
   

Pricing

SalesAi does not publish prices. Three service levels are listed, each routing to a sales conversation, and they differ mainly in how much of the work the vendor takes on:

     
• Core: quoted on request. For teams wanting full control, with self-built voice and messaging agents, platform access, monthly performance reports, Impact Health Score tracking, and credit-based optimization, change requests, and strategy sessions.
     
• Advised: quoted on request. Adds up to three agents built and managed by SalesAi, a named customer strategy manager, quarterly strategy sessions, structured performance reviews, weekly performance snapshots, and scheduled support calls.
     
• Managed: quoted on request. A fully managed service with unlimited agents built and managed by SalesAi, proactive monthly optimization, unlimited configuration and workflow change requests, monthly strategy sessions, daily performance monitoring, and direct access to strategy and support leadership.
   

The pricing page includes an ROI calculator based on monthly inbound lead volume and average customer value, assuming a 20 percent missed call rate and a 40 percent booking rate on answered calls. Contact for details on actual pricing.

Pros

     
• Instant Inbound Coverage: Calls are answered the moment they ring, around the clock, which addresses missed calls rather than merely reporting them.
     
• Vendor Builds and Runs It: Setup, CRM connection, training, and ongoing tuning are handled by SalesAi, so buyers without technical capacity can still deploy.
     
• Hands-On Support: Reviewers on both G2 and Trustpilot single out the team's responsiveness, regular check-ins, and help getting agents tuned.
     
• Beyond Text-to-Speech: A reviewer notes the conversational quality is well ahead of simple text-to-speech systems, which matters on customer-facing calls.
     
• Sales and Support in One Agent: Qualification, booking, follow-up, and Tier 1 support run through a single agent rather than separate tools.
     
• Escalation and Logging Built In: Agents hand off to humans on complex cases, and every call is recorded with notes and timestamps.
   

Cons

     
• No Published Pricing: All three tiers route to a sales conversation, so buyers cannot compare cost without engaging.
     
• Learning Curve on Agent Building: A reviewer notes that creating agents and writing prompts takes getting used to, which matters most on the self-managed tier.
     
• Support Queues Under Load: A Trustpilot reviewer describes investing considerable time and waiting two weeks in a queue while troubleshooting features that did not work for their use case.
     
• Credit-Metered Changes on the Entry Tier: Optimization work, change requests, and strategy sessions run on credits at the Core level, with unlimited changes only on the Managed tier.
     
• Mixed Review Profile: The Trustpilot page carries feedback covering the company's other products alongside SalesAi, which makes the score harder to read for this product specifically.
     
• Voice and SMS Only: Email sequencing and wider multi-channel outbound sit outside the product's scope.