A CNAME record points one domain or subdomain at another domain name instead of an IP address. It is used for tracking domains, custom links, and connecting third-party services.
Custom tracking domains use CNAME records. If the record is wrong, your open and click tracking breaks and links can appear untrustworthy. Checking it confirms your tracking domain is pointed correctly.
A root domain usually cannot use a CNAME because it conflicts with other required records. Use a subdomain for CNAMEs, or use an ALIAS or ANAME record if your DNS host supports one at the root.
Yes! Using Salesforge’s CNAME Record Checker is completely free.
An A record points a domain directly to an IP address. A CNAME points a domain to another domain name, which then resolves to an IP. CNAMEs are used to alias one name to another, such as a tracking subdomain to a provider's domain.
Common causes are a typo in the target, the record not having propagated yet, or a conflicting record on the same name. The checker shows the live target so you can confirm whether the record exists and points where it should.


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