Agent Frank vs UserGems: Sales AI Agents Compared

For a thorough understanding of what each option offers, a simplified comparison table isn't enough to grasp all intricacies that come with each tool, so let's dive deeper into what makes Usergems' Gem-E and Salesforge's Agent Frank unique.

Gem-E vs Agent Frank: AI Sales Agent Key Features

Agent Frank is sold as a full AI SDR that sits inside the Forge Stack and is one of the best tools to run outbound on autopilot in the market.

Agent Frank highlights include:

• A complimentary Salesforge account to manage the Agent
• Unlimited email mailboxes, LinkedIn senders, workspaces and even seats
• 24/7 automated prospecting (with adjustable working hours if necessary)
• A Dedicated Account Manager
• Auto-Pilot & Co-Pilot modes
• Automatically generated multi-source hyper-personalized messages
• Fully customizable Agent personality
• Availability in 20+ languages
• Premium deliverability capabilities (including unlimited free warm-up via Warmforge)

And a tightly integrated Forge Stack (Leadsforge for lead generation, Mailforge/Infraforge/Primeforge for email infrastructure, Warmforge for deliverability).

Gem-E is positioned as UserGems’ outbound AI SDR that layers buying signals and CRM contact data to build lists, prioritize top accounts and draft personalized outbound content such as:

• Email sequences
• LinkedIn messages
• Call scripts

So reps can act on the right person at the right time.

Pricing Plans

Agent Frank provides flexible pricing oriented around outreach scale. Pricing is charged by Active Contacts (the number of prospects the Agent is processing at any given time), and annual billing includes 2 months free. There is no free trial and demos are required before purchase.

• From $599/mo for the base monthly billing plan (1,000 Active Contacts), where you get 1,000 active contacts maintained throughout the month (the agent will reach ~2,000 - 2,500 new leads per month and send ~6,000 - 7,500 personalized emails)

Note that infrastructure to process those contacts via email is not included in this base price. The Salesforge Stack offers multiple infrastructure options based on your budget/needs, so you don't need to stitch third-party products to make it work. The best options for Agent Frank include:

• Infraforge (dedicated IP email infrastructure) - starts at $33/month (billed annually) for 10 mailboxes.
• Megaforge (premium, multi-ESP distribution with smart distribution to maximize deliverability) - starts at $69/month for 20 mailboxes.

The Forge team will help set up the mailboxes and, additionally, the Mailforge (shared IP) and Primeforge (Gmail and Outlook) email infrastructure options are also available. Additionally, teams can connect their own mailboxes from other providers if desired.

Gem-E provides tiered, usage-oriented pricing built around records & seats. Monthly billing plans include:

• From $2,750/mo - the Core plan, which lists limits such as up to 3 admin users, 20 end users, and 30K records
• From $5,750/mo - the Advanced plan (90K records)
• From $10,000/mo - the Elite plan (180K records)

Each tier expands seats, records and AI agent capabilities. Gem-E’s outbound & ABM agents, list building, prioritization and AI email/talk-track features are included per the plan’s AI agent skill set.

Sending infrastructure is not bundled within UserGems - you need to bring your own.

Email Deliverability & Infrastructure

One of the clearest contrasts is infrastructure.

Deliverability and infrastructure are where differences become operationally decisive. Deliverability is the linchpin of cold outreach success - a brilliant sequence is worthless if emails land in spam - and this is one area where Agent Frank intentionally differentiates itself.

• Unlimited free warm-up via Warmforge
• Dynamic IPs
• Rotating mailboxes
• Spam checkers
• Placement tests
• ESP matching
• Mailbox health monitoring
• Deliverability metrics

And more. Building sender reputation gradually while spreading volume across addresses and IPs to avoid single-mailbox throttles or sudden reputation hits is crucial for a scaling business. And that's paired with proprietary infrastructure options:

• Mailforge (shared infra)
• Infraforge (private infra)
• Primeforge (Google/Outlook)
• Megaforge (multi-ESP premium infrastructure that combines the aforementioned infras to maximize deliverability)
• Or your team can connect your own infrastructure

Those infrastructure features reduce the risk of landing in spam and make multi-channel outreach more reliable, especially when you have a leads database and want to integrate email at scale.

• UserGems’ Gem-E, by contrast, concentrates on signals, research, contact enrichment and drafting personalized outbound messaging, but doesn't offer deliverability or infrastructure capabilities in the way Salesforge's Agent Frank does.

For sales teams or lead generation agencies focused on large scale operations and high-volume cold outreach, Agent Frank’s model minimizes the operational burden of maintaining email metrics, domain health, and warm-up cycles so teams can scale sends across many mailboxes with less risk.

AI Personalization & Message Quality

Both vendors emphasize AI that writes messages, but they approach personalization differently in practice.

• Gem-E repeatedly highlights that it layers multiple signals and CRM context into each outreach message so the outbound content reads like high-quality research: references to past champions, recent hires, and account context show up in drafts and follow-on emails.

UserGems positions Gem-E as a tool that helps reps learn from the generated content - the AI outputs act as examples that upskill humans while automating lower-priority outreach.

• Agent Frank also generates LinkedIn messages, emails, subject lines, etc. but pairs that with an operational send surface (mailbox management, deliverability tooling) and an explicit knowledge base setup step where the agent ingests product docs and brand tonality so messaging remains on brand.

The latter capability allows for multi-source hyper-personalized AI generated messages.

• Additionally, Salesforge has a functional edge is in operationalizing personalization at scale. Its multi-ESP and mailbox rotation approach lets teams send the personalized content Agent Frank generates while managing sender reputation and throughput. Moreover, that can be done via unlimited LinkedIn senders and unlimited mailboxes.

If your priority is message quality plus reliable delivery at scale, Agent Frank publishes the combination (AI content + sending control) as a premium packaged solution.

Autonomy, Control & Modes of Operation

Agent autonomy is a key buyer decision: do you want a black box that runs unattended, or an assistive co-pilot that requires human sign-off?

Salesforge offers both Auto-Pilot and Co-Pilot modes for Agent Frank:

• Auto-Pilot lets the agent operate with minimal supervision
• Co-Pilot introduces human review before outbound sends

Salesforge also describes goals (click-out, send meeting link, receive meeting link), tonality options and even operating hours - which gives teams granular control over what the agent is authorized to do and when.

Agent Frank also allows uploading custom personalization sources so the AI SDR uses approved content and sources.

• UserGems stresses that Gem-E brings emails, talk tracks and insights into the CRM and sales engagement tools so reps can act - Gem-E helps scale capacity while keeping humans in the loop.

Practically, Agent Frank's formal Auto-Pilot mode and the packaged infrastructure mean a team can deploy an agent that runs large-scale outbound with fewer external dependencies. For hiring managers who want an agent that can be trusted to operate with high autonomy and predictable mailbox management, Agent Frank offers a clear operational selling point.

Onboarding & Customer Support

Customer support is a practical part of the business case for any AI SDR - support quality affects onboarding speed, how reps adopt the tool, and how quickly you can scale outreach without damaging sender reputation or interrupting the outreach process.

UserGems spotlights resources such as:

• Playbooks
• Knowledge base
• UG Classrooms
• Guides

That's couple with live chat and email support, and a model of human + AI adoption where Gem-E’s outputs are used to train reps and scale best practices.

Salesforge's approach overall reduces the manual tasks sales teams often struggle with - no separate deliverability vendor, fewer manual data entry steps, and a partner focused on ironing out initial list hygiene and infrastructure.

Besides that, Agent Frank customers also get:

• 24/7 email and live chat support
• Extensive documentation
• Youtube tutorials
• An active Slack community
• And even weekly AMA sessions

For growing sales teams and lead generation agencies that prefer to shift heavy operational overhead away from internal staff, Agent Frank’s model is a strong fit.

They offload the manual tasks that consume SDR time and let reps focus on higher-value activities like closing deals and handling qualified leads.

Final Verdict - Which AI SDR Should You Pick To Generate & Convert The Best Customers?

If your top priority is owning and controlling deliverability, mailbox rotation, warm-up and sending capacity as part of the same vendor relationship - and you want an agent that can run on autopilot with vendor-managed infrastructure - Salesforge’s Agent Frank clearly packages those capabilities in one productized offering.

That makes it easier to deploy AI agents at scale without separately sourcing a deliverability stack or managing shared IP complexity. It’s a clear operational path to drive pipeline while protecting sender reputation.

From the perspective of scale, both Agent Frank and Gem-E aim to increase generated revenue and reduce manual work for reps, but Salesforge scales sending and infrastructure, while UserGems scales signal-driven relevance.

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